Refund Policy

At Class Exam Help, we strive to provide every student with exceptional academic support and high-quality services. However, we understand that there may be rare situations where you might request a refund. This Refund Policy has been designed to clearly explain the terms and conditions under which refunds can be considered.

1 Eligibility for Refunds

Refunds are granted only under specific conditions. You may be eligible for a partial or full refund if:

  • The order has not been assigned to a writer or expert.
  • The service delivered does not match the original order requirements.
  • Plagiarism is detected in the final document (subject to valid proof through a recognized plagiarism report).
  • The delivery is significantly delayed beyond the agreed deadline without prior notice or approval.
  • The service has been canceled by us due to unforeseen circumstances.

    • Please note that change of mind or dissatisfaction with writing style does not qualify for a refund.

2 Refund Request Process

To apply for a refund:

  • Submit a written request to our Support Team within 7 days of order delivery.
  • Provide complete details of your concern with valid supporting evidence (plagiarism report, proof of delay, etc.).
  • Our Quality Assurance Team will review your request and provide a resolution within 5-7 business days.

3 Non-Refundable Cases

    Refunds will not be issued in the following situations:

  • When the order has been completed and delivered as per your approved instructions.
  • If you have already approved the work or shared it with a third party.
  • Requests made after the refund claim period has expired.
  • If you fail to provide adequate proof of the issue.
  • When minor changes or subjective preferences are raised after delivery.

4 Partial Refunds

    In certain circumstances, a partial refund may be offered, such as:

  • If part of the work was delivered but not up to the requested standard.
  • When only a section of the service failed to meet requirements.
  • If deadlines were missed but the work still holds usable academic value.

    • The percentage of refund will depend on the level of inconvenience caused and the portion of work affected.

5 Processing of Refunds

  • Once approved, refunds will be processed through the original payment method only.
  • The processing timeline may vary depending on your bank or payment provider, generally within 10-15 business days.
  • Refunds will not be issued in cash or transferred to a third party under any circumstances.